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Returning Member
posted Feb 27, 2022 5:04:07 AM

Paid -- but need to clear data and start over

I paid to file so I could see my return before I file.   It's wrong -- it has almost all stock trades as losers, and cost bases as $0 -- so I need to clear data and start over.  How do I do that?  Does someone at Intuit do it manually?

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1 Replies
Level 15
Feb 27, 2022 6:02:52 AM

You will not be able to clear and start over from scratch if you paid, but if you need help to delete the incorrect information that was entered, contact customer support for some help to fix the mistakes.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily