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New Member
posted Feb 14, 2024 10:20:42 AM

Ow do I get reimbursed for this year's download that I was unable to use? I ended up filing directly on turbotax because my computer was unable to open the 2023 download?

I have my receipt for the software

0 2 202
2 Replies
Level 15
Feb 14, 2024 10:21:17 AM

Use this TurboTax website to request a refund - https://accounts.intuit.com/app/oirr

Use this TurboTax website to look up a charge - https://accounts.intuit.com/app/oicl

 

Level 15
Feb 14, 2024 10:21:45 AM

You can use this online refund request form
https://ttlc.intuit.com/community/tax-topics/help/how-do-i-request-a-refund-for-my-turbotax-product/00/964034