Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 10, 2025 10:01:28 AM

once downloaded 2024 TT- is anyone else not able to get past the launch sequence? I get the error messagge TurboTax - Error Looks like we've run into an error. We're so

this is the error message : TurboTax - Error Looks like we've run into an error. We're sorry but we need to close TurboTax. This may cause you to lose some of the info you've entered so please review your return after restarting to make sure nothing's missing. Help us improve TurboTax by sending the error report created for this issue. we'd also like to get some details about your experience when you encountered this error - please use the box below to provide any additional comments. (Optional) Your email address We will only email you if we need more details about this error. (Optional) Describe what you were doing at the time How is my privacy protected?

0 1 923
1 Replies
Employee Tax Expert
Feb 14, 2025 11:36:17 AM

If you are still having issues, follow these steps in this link to troubleshoot the problem.  

 

If the steps do not help, you may need to contact us for technical assistance.