Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Not applicable
posted Jan 10, 2021 6:26:12 AM

on the Turbotax 2020 SSN cannot type in with 0

on the turbotax 2020, I need type in the SSN start with "0" at alimony page.

 

when I type in 0xx-xx-xxxx it would change to xxx-xx-xxx the 0 will disappear.

1 4 419
4 Replies
Level 15
Jan 10, 2021 6:48:38 AM

This looks like a software bug occurring in the TurboTax desktop software editions for tax year 2020.

It has been reported to the TurboTax Moderators of this forum.  There should be a software update in the near future to correct this problem.

Not applicable
Jan 10, 2021 7:55:05 PM

okay, thank you. Do you have a timeline of the update?

Level 2
Jan 16, 2021 3:27:12 PM

I'm having the same issue in Premier.  Leading 0 (ZERO) gets deleted and it errors out.

Level 15
Jan 16, 2021 3:28:16 PM


@JohnAOrt  wrote:

I'm having the same issue in Premier.  Leading 0 (ZERO) gets deleted and it errors out.


This has been reported.  Waiting for an update.