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Level 1
posted Mar 5, 2020 1:05:14 PM

Omg! I have the monies for transaction but it continues ro be declined....HELP

0 5 1320
5 Replies
Expert Alumni
Mar 5, 2020 1:29:36 PM

What is being declined, your payment for taxes or your payment for the TurboTax fees?   Or is your tax return getting rejected?  

Level 1
Mar 5, 2020 1:33:42 PM

My apologies. I should've been more specific. I'm speaking about my turbotax debit card. Declining purchase when I have funds

Expert Alumni
Mar 5, 2020 1:59:15 PM

For assistance with your Turbo Visa Debit Card please click the link below.

 

Debit Card Assistance

Level 1
Mar 5, 2020 2:01:25 PM

Automated system only no available assistant

Expert Alumni
Mar 6, 2020 9:24:19 AM

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboDebitCard.com or call them toll-free at (888) 285-4169.