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Returning Member
posted Feb 8, 2024 8:02:13 AM

Ok, so I somehow have 2 Intuit accounts. I was just going about deleting my 2nd that I don’t use for no mix ups. However, the emails are the same.. but usernames aren’t..

So my 2 accounts somehow are linked to 1 email which I have no idea how. So now if I delete the useless 2nd account will I lose access to my main account (with the same Email address?) I always use my Username not email to log in… I can’t get a rep on the phone because Turbo Tax is trash and I pay $200+ for features that they don’t even let you use or get to!!! Can someone help me out since Turbo Tax/Intuit sure as shit won’t! Thank you in advance!!!

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2 Replies
Level 15
Feb 8, 2024 8:03:57 AM

TurboTax accounts cannot be deleted or combined.  You need to pick one and use it going forward, but keep a record of the "old" one so you can access it if you need to.

Level 15
Feb 8, 2024 8:32:09 AM

And you can have 5 separate accounts for 1 email address.