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New Member
posted Jun 6, 2019 2:04:36 AM

OK I have completed my own taxes through TurboTax now my mother would like for me to do her taxes for her on TurboTax so I need to create a new ID and password for her or can I use mine

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1 Best answer
Level 15
Jun 6, 2019 2:04:38 AM

Each online account can only handle 1 Federal return per tax year.  If you try to prepare a second return in the same account, it will overwrite the first one, making it unrecoverable.

A separate account (separate User ID) is necessary for each Online return, and a separate fee (if applicable).   You can use the same email address in the Account Settings (Profile and Security tabs), if desired for notification purposes, but each User ID must be unique.  A User ID does not have to be an email address.

For future reference, the desktop products (CD/download) can handle multiple returns.

Please see this FAQ on how to start a second Online return:

https://ttlc.intuit.com/replies/3288574

1 Replies
Level 15
Jun 6, 2019 2:04:38 AM

Each online account can only handle 1 Federal return per tax year.  If you try to prepare a second return in the same account, it will overwrite the first one, making it unrecoverable.

A separate account (separate User ID) is necessary for each Online return, and a separate fee (if applicable).   You can use the same email address in the Account Settings (Profile and Security tabs), if desired for notification purposes, but each User ID must be unique.  A User ID does not have to be an email address.

For future reference, the desktop products (CD/download) can handle multiple returns.

Please see this FAQ on how to start a second Online return:

https://ttlc.intuit.com/replies/3288574