email stated to update your return, once you've opened your return the details about what's causing the problem will be displayed.
I did that and there was no explanation. The program went right to the filing status and I had to E-file my state return again.
I had the same problem with my Virginia return. "VA_Charity - We've identified a potential issue in your Virginia return due to an error in our software." I went in and got no explanation, can see no change to the return or the refund amount, and am at a loss. US and Arizona returns accepted, but not Virginia. I do not want to file ir again without an explanation.
After opening up the program there was an update. There was no explanation and no changes. It went right to e-filing which I did. An hour or so later it came back that it was rejected again. Again there was no explanation and no changes. Again it went right to the e-filing which I did. This morning I received an email that NYS accepted the return. Finally. But still there is no answer from turbo tax as to the cause.