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Returning Member
posted Mar 2, 2024 9:02:40 AM

NY State e-file fails with Duplicate Filing Found and Tax Year 2023 transmissions are not available

Update: This is specific to NY State only - I could e-file fed and rest of the states taxes successfully.

 

I'm trying to e-file Fed and multiple state taxes but continue to see these messages. Is there something I can do to fix this?

 

Duplicate Filing found in same transmission.. Please contact customer support 

Tax Year 2023 transmissions are not available. TurboTax is not ready to process Tax Year 2023 for this return.

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1 Best answer
Expert Alumni
Mar 2, 2024 10:12:53 AM

Some NY TurboTax customers may be experiencing an error because TurboTax is populating the following error when attempting to e-file: "Duplicate filing found in same transmission. Please contact customer support. Tax Year 2023 transmissions are not available. TurboTax is not ready to process Tax Year 2023 for this return.”

We’re currently working to resolve this issue. If you’d like to receive progress updates, sign up below.

 

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2 Replies
Expert Alumni
Mar 2, 2024 10:12:53 AM

Some NY TurboTax customers may be experiencing an error because TurboTax is populating the following error when attempting to e-file: "Duplicate filing found in same transmission. Please contact customer support. Tax Year 2023 transmissions are not available. TurboTax is not ready to process Tax Year 2023 for this return.”

We’re currently working to resolve this issue. If you’d like to receive progress updates, sign up below.

 

Sign In To Get Update Notifications

Level 2
Mar 9, 2024 9:55:54 AM

The link to sign up for notifications is not working. Please fix the link. Also, is there an estimate as to when this bug will be fixed?