Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 17, 2025 1:48:10 PM

No license code with direct download

When I downloaded direct from the Intuit site, there was never a license code that appeared,  so I have nothing to enter. The program was in my downloads folder but no code. The website is the opposite of helpful, and the robotic phone "assistant" merely sent me the instructions that had already not helped. 

Can you fix this or do I need to go to Staples and buy a physical card with the license code printed? Or switch to another vendor?

0 1 1048
1 Replies
Level 15
Mar 17, 2025 1:51:57 PM

Did you buy the download directly from Turbo Tax?

Where to find the License Code
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973