☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 3, 2019 4:32:07 PM

Needed ip pin and when attempted to get it, the address I apply for last is saying it's not the correct address?

I know that I didn't receive the up pin and when I went to website it won't allow me to enter my address

0 3 2235
3 Replies
New Member
Jun 3, 2019 4:32:08 PM

I found the following guidance from the IRS IP PIN website, and I believe that it might help you with your current situation. If you aren't able to retrieve your IP PIN online from the IRS website, I would give the number below a call and see if an assistor can help you resolve this issue so that you can finish and submit your return. 

How to get your IP PIN reissued

If you're unable to retrieve your IP PIN online, you may call us at 800-908-4490 for specialized assistance, Monday - Friday, 7 a.m. - 7 p.m. your local time (Alaska & Hawaii follow Pacific Time), to have your IP PIN reissued. An assistor will verify your identity and mail your IP PIN to your address of record within 21 days.

Exceptions:

  • If you’ve moved since January 1 of this year, or
  • It’s after October 14 and you haven’t filed your current or prior year Forms 1040 or 1040 PR/SS, 

you’ll need to complete and  mail a paper tax return  without your IP PIN. We’ll review your return to confirm it’s yours but this may delay any refund you’re due. 

https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

New Member
Jan 13, 2020 2:57:31 PM

I'm trying to file

Level 15
Jan 13, 2020 3:00:35 PM

@Kfoster8789 wrote:

I'm trying to file

Do you have a question for this user forum?  Is it about an IP PIN?   Otherwise, we don't have any idea why you are posting.

 

If you had a 6-digit IP PIN last year, did you receive one yet in the mail from the IRS this year?