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Returning Member
posted May 5, 2020 12:08:05 PM

Need to talk to Turbo agent

Having trouble given IRS my bank information to get my stimulus check I need to talk to someone to make sure all my files cast in order for me to get a stimulus check

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3 Replies
Expert Alumni
May 5, 2020 1:22:34 PM

TurboTax does not offer phone support for the IRS Get My Payment tool. What issue are you experiencing? Please provide details so we can better assist. 

New Member
Jul 20, 2020 1:59:46 PM

I just finished filing my taxes. I just want to make sure it went through.

Level 15
Jul 20, 2020 2:01:25 PM

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

 

You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

To check in the Desktop program open your return and go up to menu item

File > Electronic Filing > Check Electronic Filing Status

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?