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New Member
posted Jun 6, 2019 2:36:44 AM

Need to start over from scratch but don't know how do that

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1 Replies
Level 15
Jun 6, 2019 2:36:45 AM

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over.  Click on My Account at the top of the program screen while working on the 2016 online tax return.  Click on Clear & Start Over.