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Returning Member
posted Feb 22, 2020 6:00:27 PM

Need agi number

I have an email that I can’t get into anymore and I can’t change the password to the email linked to my last years account 

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1 Replies
Intuit Alumni
Feb 22, 2020 7:10:51 PM

You can use this link https://myturbotax.intuit.com/account-recovery/ to recover your account with your phone number. If that doesn't work there is a small blue link at the bottom that says Try something else and if you click on that you can locate your account by using your SSN, name, and birthdate. 

If you still can't access your account, you can contact TurboTax Support for assistance by following this link https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632