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Level 2
posted Apr 12, 2021 11:17:21 AM

My windows '19 T/Tax asks me for act. code each time.I have bought 3 CDs b/c I can only open return a few times before I have used all of my a/c.How do I get around this?

Is this a bug? I need to open and review my 2019 TurboTax.

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1 Replies
Level 15
Apr 12, 2021 11:27:27 AM

contact support because this should not happen. with a desktop CD once activated you should be able to open the return as many times as you want without having to reenter the code. 

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