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New Member
posted Jan 26, 2025 6:02:48 AM

My turbo tax won"t let me connect to internet??

Something connect dto the firewall?

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1 Replies
Level 8
Jan 26, 2025 10:12:35 AM

Maybe, depends what OS you are on.  Some people have seen this type of error on Mac OS 15 Sequoia due to issues with keychain/passwords and old versions, so sometimes the internet error is just a default for some other problem when TTX is trying to talk to the mothership.  On Windows 10 folks have had issues if they are not running it with admin rights.

 

Try some of these articles or related ones for your OS.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/troubleshoot-turbotax-mac-updating-issues/L2QTZw9Xr_US_en_US?uid=m6dxo49u

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/troubleshoot-installation-running-turbotax-windows/L79TYvMhM_US_en_US?uid=m6dxqaxf