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New Member
posted Feb 6, 2025 2:33:57 AM

my taxes were rejected for e filing due to Joint Occupancy on form 5695. Does anyone know what this is?

1 42 10406
24 Replies
Expert Alumni
Feb 6, 2025 7:32:43 AM

From IRS Instruction for Form 5695:

Joint occupancy.

If you occupied your home jointly with someone, each occupant must complete their own Form 5695. To figure the credit, the maximum qualifying costs that can be taken into account by all occupants for qualified fuel cell property costs is $1,667 for each one-half kilowatt of capacity of the property. The amount allocable to you for qualified fuel cell property costs is the lesser of:

The amount you paid, or

The maximum qualifying cost of the property multiplied by a fraction. The numerator is the amount you paid and the denominator is the total amount paid by you and all other occupants.

 

These rules don't apply to married individuals filing a joint return.

Example.

Ava owns a house with Bruce where they both reside. In 2024, they installed qualified fuel cell property at a cost of $20,000 with a kilowatt capacity of 5. Ava paid $12,000 towards the cost of the property and Bruce paid the remaining $8,000. The amount to be allocated is $16,670 ($1,667 x 10 (kilowatt capacity x 2)). The amount of cost allocable to Ava is $10,002 ($16,670 x $12,000/$20,000). The amount of cost allocable to Bruce is $6,668 ($16,670 x $8,000/$20,000).

 

If you have Form 5695 and claiming joint occupancy, the IRS will not be accepting these returns until 3/16/25. You can see this on this IRS site. The language you see below is from Row 39 of the Tax Year 2024 spreadsheet.

 

Taxpayers claiming Joint Occupancy on Form 5695 will have to file via paper if filing their return before the Form 5695 schema is updated in mid-March. This temporary limitation should only impact a subsection of Form 5695 filers.  For a preview of the TY24 draft form and instructions for Form 5695, please see the Draft tax forms on IRS.gov at https://www.irs.gov/draft-tax-forms. Submission of Forms 5695 that do not claim Joint Occupancy may be e-filed at the start of Processing Year 2025

Returning Member
Feb 7, 2025 1:26:18 PM

does joint ccupancy mean husband and wife filing joint return? or if the property has a non spouse joint owner?

Expert Alumni
Feb 10, 2025 6:11:05 PM

If you have Form 5695 and claiming joint occupancy, the IRS will not be accepting these returns until 3/16/25. You can see this on this IRS site. The language you see below is from Row 39 of the Tax Year 2024 spreadsheet.

 

Taxpayers claiming Joint Occupancy on Form 5695 will have to file via paper if filing their return before the Form 5695 schema is updated in mid-March. This temporary limitation should only impact a subsection of Form 5695 filers.  For a preview of the TY24 draft form and instructions for Form 5695, please see the Draft tax forms on IRS.gov at https://www.irs.gov/draft-tax-forms. Submission of Forms 5695 that do not claim Joint Occupancy may be e-filed at the start of Processing Year 2025

Level 2
Feb 12, 2025 11:21:42 AM

I am married filing jointly so why am I getting this error?

Expert Alumni
Feb 15, 2025 1:48:18 PM

If you're using TurboTax Online, close the program, clear your Cache and Cookies and step through the interview for the Energy Credit again.  

 

There's a screen near the beginning asking if you 'lived together in the same house'.  Say NO here and this will uncheck the box on Form 5695 for Joint Occupancy  (it's not applicable for Married Filing Jointly). 

 

Then try Efiling again, and let us know if this doesn't resolve your issue.

 

@quressar 

 

 

Returning Member
Feb 15, 2025 1:59:06 PM

What if I am.uaing. the desktop version ?

Expert Alumni
Feb 15, 2025 2:11:59 PM

In TurboTax Desktop, go to Forms at the upper right, then 'Open Form' and type in '5695' in the pop-up window.  Click on the form.

 

Look at the checkbox at the top of the form when it is displayed, if checked, uncheck it.

 

@don2199 

Level 2
Feb 15, 2025 2:58:28 PM

It doesn't. If I click that we lived separately it says they can't calculate a credit for married couples living in separate main houses so I can't take the credit.

Expert Alumni
Feb 15, 2025 6:04:07 PM

In the interview, DON'T say you live in separate houses.

 

TurboTax may be incorrectly checking the box on form 5695, even when you indicate that you lived in the same home.  You have to manually uncheck it directly on the form. 

 

@quressar 

Returning Member
Feb 16, 2025 8:37:42 AM

I'm running into same issue.  My taxes were rejected on Feb 15, 2025 e-filing due to to same Joint Occupancy message for Form 5695.   TurboTax never flagged the issue prior to submission, and a rejection text was received for Federal Taxes filed.  Message in Check E-file Status tab states that rejected taxes can be "reviewed for errors" and re-filed electronically on or after March 17, 2025.  In my case, I am filing separately in a joint-owned home for credits related to exterior doors, windows, and insulation... all of which I paid for.

How does this issue/delay impact users when initial submission was made, but the deadline for free e-file from TurboTax is Feb 18, 2025?  

Expert Alumni
Feb 17, 2025 1:36:52 PM

You will be able to resubmit. You have filed by the free file date, at this point you are just correcting a reject.

Level 2
Feb 18, 2025 12:55:59 PM

How do I do that on the web app?

Expert Alumni
Feb 19, 2025 12:35:09 PM

In TurboTax Online, close the program, clear your  Cache and Cookies, then return to Home Energy Credits in the Deductions & Credits section.  Click the down arrow to the right of Your Home to display all the topics.

 

If you're Married Filing Jointly, indicate that you 'lived together in the same home'.

 

@quressar 

 

New Member
Mar 2, 2025 4:55:55 AM

So I’m filing single and my taxes were rejected related to Joint Occupancy on form 5695. I didn’t select joint occupancy, I guess it is a Turbo Tax error. It says I can’t fix until March 17. When I look at my completed form 5695 I see that the box at the bottom has an “X” on line 32a it says (if the special rule for joint occupants applies, check here and the box has an “X” in it,) so to fix this on March 17 is the only thing I need to do is remove the “X”?

Expert Alumni
Mar 3, 2025 3:42:53 PM

Look at the top of your Form 5695 to see if the first box is checked.  If you're using TurboTax Desktop and can open Form 5695, uncheck that box if you're filing as Single, as well as the box you indicate in your screenshot, if it's still checked. 

 

If you're using TurboTax Online, close the program, clear your Cache and Cookies, and return to the Home Energy Credit section.  After indicating that you made energy improvements, you'll see a question asking about 'living arrangements'.  Make sure you didn't indicate you shared the home with anyone else.

 

This may resolve your issue and allow you to Efile without error.  If not, you'll have to wait until the IRS resolves this issue. 

 

@Laurakayrn  

 

 

New Member
Mar 7, 2025 11:35:41 AM

I tried to clear cache and cookies and log back in and I still have same error of the joint occupancy on 5695. My husband and I are married and filing jointly. Is there a way to get it to efile? We already have missed the end of Feb price discount due to no fault of ours due to this. How can we fix it or are we sol until mid month when things are fixed?

Level 1
Mar 9, 2025 11:07:59 AM

The IRS website now lists this as not being resolved until 3/23/2025 

Expert Alumni
Mar 9, 2025 2:57:17 PM

This return can't currently be processed for e-filing due to Joint Occupancy on Form 5695. ‌This is due to a processing error that will be corrected on March 27, 2025. On or after March 27, 2025 open the rejected return, review it for errors, and resubmit the return for electronic filing. If you don't want to wait until March 17, you may print the return and file it by mail.

 

Known issues and solutions | Internal Revenue Service

 

@Twigbranch 

New Member
Mar 17, 2025 1:56:05 PM

How do you manually uncheck this directly on the form if you are using the web version of TurboTax. 

Employee Tax Expert
Mar 18, 2025 6:05:50 PM

Hi thanks for this information...after reading this Im going to check if the form 5695 is active and update for use it says 3/17/2025 I have a customer with a error reject code 5695 joint occupancy in this thread of info I have to find out if the error is do to the form not being update (but person said spouse has already filed) I was think its rejected because spouse did not listed form 5695 on their taxes return and that is why spouse is being rejected : customer sent this reply when I ask about joint occupancy: 

no because she didn't put anything about the energy credit on hers

C

we only claimed it on mine

8:57 PM

Have I have further question this will help us resolve the matter thanks for provided information to help resolve tax question. Did you'll  occupy your home jointly 

Sent · 8:59 PM
Customer
C

we both live in the same house that we both own

 
and based on there last response it has to be rejected because the spouse must list the form on their return... he will file without it and then both will have to amend and add the forms or he will have to wait until the spouse amend then do the other spouses tax return
 

 

Level 2
Mar 19, 2025 11:16:59 AM

it still comes back an error, with it unchecked on the top. As far as for question 32, X marked in black, you cannot uncheck

Employee Tax Expert
Mar 20, 2025 5:43:55 AM

Hi, 

It does not indicated that the joint occupancy refers only to husband and wife it states joint occupancy:

 

Joint occupancy. If you occupied your home jointly with someone, each occupant must complete their own Form 5695

 

 https://www.irs.gov/forms-pubs/clarification-to-the-2023-instructions-for-form-5695-for-joint-occupants

Level 2
Mar 20, 2025 3:20:15 PM

Just wanted to say thank you to this thread and the Tax Experts advice.

I did want to pass along that we use desktop version of TT Premier.
Married filing jointly.

Original Fed & State return submission rejected.

I did try just unchecking the joint occupancy box directly on the 5695 form in Forms Mode.

Re-submitted and Fed + 2 States ALL rejected again.

Went into TT again and deleted the 5695 worksheet that TT also automatically created during the step-by-step process.

Resubmitted and ALL Fed & State returns were accepted. So glad I didn't have to wait for any TT update of their template. Form 5695 actually has a note near the top that if your joint return is your spouse do not check that Joint Occupancy box. Our tax situation does not have any splitting of 5695 credits.

Again appreciated the thread and maybe this helps with some frustration of others like me:-) 

Employee Tax Expert
Mar 20, 2025 10:01:23 PM

Hi Thanks for being a valuable Turbo Tax customer ...never feel frustrated doing your tax return...reach out to us here with any questions or concern here in the community and we would be more then happy to assist... Happy filing!!!