Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 5, 2019 3:18:33 PM

My tax return keeps getting rejected and saying the information I am putting in for my kids is not correct when I know it is why is this doing this?

0 1 431
1 Best answer
New Member
Jun 5, 2019 3:18:35 PM

If your return is rejected for a wrong name and social security number, make sure to check the spelling of the last name and the SSN.  If you are still having trouble, the IRS uses the information from the SSA (Social Security Administration), so you should check with the SSA at 1-800-772-1213 to see what they have on file.  If you can't get it to go through, you can print out and mail a paper return, but then you could end up having the same problem next year.  See below for more information on how to correct this issue.

https://ttlc.intuit.com/replies/3300175

1 Replies
New Member
Jun 5, 2019 3:18:35 PM

If your return is rejected for a wrong name and social security number, make sure to check the spelling of the last name and the SSN.  If you are still having trouble, the IRS uses the information from the SSA (Social Security Administration), so you should check with the SSA at 1-800-772-1213 to see what they have on file.  If you can't get it to go through, you can print out and mail a paper return, but then you could end up having the same problem next year.  See below for more information on how to correct this issue.

https://ttlc.intuit.com/replies/3300175