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New Member
posted Jun 1, 2019 12:27:43 PM

My tax return has been processing since 2/28 and still no information. Can I get a number to call other than the 1040 number?

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2 Replies
Level 15
Jun 1, 2019 12:27:45 PM

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

Level 15
Jun 1, 2019 12:27:47 PM