Program seems to be in a broken loop because we can't select any other healthcare plan within and without that, we can't e-file. It forces us to say she had an HDHP due to her HSA (so far as she knows, she had a PPO only, covered through her employer).
Your issue is with the question that asks "What type of High Deductible Health Plan did [name] have on December 1, 2021?"
Unfortunately, the question does not clarify that it is only for a small group of taxpayers and that all other taxpayers should answer "NONE".
NOTE: each spouse can have an HSA. The use of "you" below refers to whichever spouse's name was in the question above.
This question is trying to determine if you utilized the "last-month" rule in 2021 (yes, 2021). The last-month rule lets you use the full annual HSA contribution limit if you had HDHP coverage on December 1, even if you were not covered by an HDHP for all of the year.
However, the catch is that if you used the last-month rule, the IRS requires that you stay under HDHP coverage for all of the following year (2022).
***NOTE*** This question occurs on the taxpayer who does not have an HSA, so never had a chance to tell TurboTax in the HSA interview what their HDHP coverage was for 2022.
So, the fix is this: go back to the question (at the end of the HSA interview), and:
Only taxpayers who had their own HSA in 2021 AND who contributed to their own HSA in 2021 should answer “Family” or “Self” or “None” (which can be the right answer in some cases).