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New Member
posted Apr 10, 2022 4:52:52 PM

My second state tax return had to be printed (could not be e-filed) and all that printed out was the instructions - NO RETURN. What's up with this?

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3 Replies
Level 15
Apr 10, 2022 4:53:57 PM

What state?   Was it Florida by any chance?  Florida has no state income tax, but users sometimes start one.  We can tell you more about that FL situation, if that is the state.

New Member
Apr 10, 2022 5:30:15 PM

No, it was District of Columbia. Just the instruction page, and I paid $49 dollars...

Level 15
Apr 10, 2022 6:35:02 PM

I don't know anything specific about a DC return, but I can help you troubleshoot the printing problem.  Try to print it this way, by going to the Print Center in the return interview, where you can choose from various PDFs.  The PDFs there should be the most complete and up to date.

 

When you log in, are you able to open and continue your return interview, or does TurboTax think you were finished?  If TurboTax thinks you were finished, you have to open it back up first.

 

NOTE:  When you open your return back up, do not make any changes to any return that has already been filed.  If you later have to amend a return, it has to start off exactly as it was when it was originally filed.

 

  • If your return interview is closed because TurboTax thinks you were finished, then at the Tax Home or in the section "Your Tax Returns & Documents" for 2021, look for a link "Add a State."
  • Click on "Add a State."  (you don't really add one.  That's just to open your return back up.)
  • After the return interview is open, click in the left menu column on TAX TOOLS, then PRINT CENTER.
  • Then choose "Print, save, view this year's return."
  • The next screen should offer some options:  "Just my tax returns", or "include government worksheets (optional)", or "include government and TurboTax worksheets (optional.)"
  •  The latter has the most pages.
  • See if one of those PDFs have the state pages you need.


NOTE:  Remember all PDF tax documents and tax data files are very sensitive files, since they contain your personal ID info, financial data, and possibly bank account numbers, etc.  Be sure to store them safely and securely to guard against computer theft, hacking, etc.