Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 7, 2024 11:56:09 AM

My screen keep looping back to the agi screen, why can't I get passed it?

0 1 136
1 Replies
Expert Alumni
Feb 8, 2024 11:08:56 AM

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If you are using TurboTax Desktop, check for updates under the Online Tab.

 

[edited 2.9.24 | 11:39am]