My screen is locking up when I try to move past Other Tax SItuations to Federal Review
02449
2 Replies
ReginaM
Expert Alumni
Feb 24, 2020 3:16:46 PM
There are a couple of things that you can try to get past the review process:
Try closing TurboTax,
Compete a disk cleanup,
Restart your computer.
If this doesn't work try this:
If you've enabled pop-up blocking in your web browser, please turn it off and try again.
If it's still not working, try again using a different web browser. (For example, if you're using Chrome, try using Explorer or Safari instead.)
If those suggestions didn't help, try going back to your first browser and delete cookies.
Hope this helps!
xz4
Level 2
Apr 22, 2020 3:50:55 PM
I have this same issue. I've cleared cookies, rebooted, tried on different browsers, tried on a different computer, I even cleared my return and started over. Federal Review just spins and spins