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New Member
posted Feb 24, 2020 2:57:47 PM

My screen is locking up when I try to move past Other Tax SItuations to Federal Review

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2 Replies
Expert Alumni
Feb 24, 2020 3:16:46 PM

There are a couple of things that you can try to get past the review process:

  • Try closing TurboTax,
  • Compete a  disk cleanup,
  • Restart your computer.  

If this doesn't work try this:

  • If you've enabled pop-up blocking in your web browser, please turn it off and try again.
  • If it's still not working, try again using a different web browser. (For example, if you're using Chrome, try using Explorer or Safari instead.)
  • If those suggestions didn't help, try going back to your first browser and delete cookies.

Hope this helps!

 

Level 2
Apr 22, 2020 3:50:55 PM

I have this same issue. I've cleared cookies, rebooted, tried on different browsers, tried on a different computer, I even cleared my return and started over. Federal Review just spins and spins