My screen froze when I hit the finish and file button

New Member

Feb 7, 2023 12:52:15 PM

My phone didn't freeze, I got kicked out so, which however I was almost done with it but I can't get back to my page or spot,any suggestions ?

Intuit Alumni

Feb 8, 2023 9:02:57 AM

Please try uninstalling and then reinstalling the app. You also have the option to switch between the online version and the mobile app version because they sync together.

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@3a226b2da720 @hurtadoj61

New Member

Mar 31, 2025 2:10:37 PM

My screen froze, need help

Expert Alumni

Mar 31, 2025 2:16:14 PM

Can you clarify, are you using TurboTax Desktop or Online?

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My screen froze when I hit the finish and file button