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New Member
posted Feb 21, 2025 11:30:56 AM

My return hasn't been accepted or rejected. When I check where's my refund and I enter the information it says the info doesn't match. I've verified it's correct.

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1 Replies
Level 15
Feb 21, 2025 11:33:49 AM

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?  

https://www.irs.gov/refunds   

 

You need your filing status, your SSN and the exact amount of your refund from line 35a of your Form 1040

     

  Or does your account say “Ready to Mail?” Or “Rejected?” Or “Printed?”