Problem: The IRS has rejected your return - not eFile.com - because the return primary SSN or Taxpayer Identification Number (TIN) has already been used on a filed return with the IRS. If applicable, this might also apply to your state tax return.
Solution: Let us help you turn this into an IRS acceptance. Sign into your eFile.com account and click Name and Address on the left side menu. Scroll down and make the necessary correction of updating your and/or Dependent's SSN or TIN. Save the changes, click Continue, and follow the screen instruction to re-efile your federal and state returns for free. You can do this as often as it takes to get accepted.