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Level 2
posted Jun 11, 2020 5:50:19 PM

My payment to turbo tax says completed, but my taxes are still pending, how did turbo tax recieve payment when I haven't gotten my taxes?

3 184 4595
24 Replies
Level 15
Jun 11, 2020 5:53:08 PM

When you file the return successfully and you choose to pay the fees from your fed refund the TT program considers the fee paid  even though the fed refund has not been released.   This is just like you using a credit card at the store ... you leave with a paid receipt even though you have not yet paid the CC bill. 

Level 2
Jun 11, 2020 6:00:35 PM

Okay 

, thank you. I just got really upset. Lol I have been waiting for my refund for over 100 days. I got a notice to NOT do anything at this time and still haven't received any kind of information or any refund.. ir my stimulus. The irs .  I swear 

Level 15
Jun 11, 2020 6:08:33 PM

Soon Intuit will invade your bank account and extract their fee.

They do send a warning email but many customers miss the notice.

Then you will be more upset.

Level 2
Jun 11, 2020 6:10:09 PM

They cant invade a empty account and that's what I have right now... they issued me a turbo tax debit card 

Level 15
Jun 11, 2020 6:36:12 PM

Do you have the confirmation message form IRS stating "ACCEPTED" ?

Level 2
Jun 11, 2020 7:22:57 PM

I do

Level 3
Feb 28, 2021 3:22:03 PM

They do not take it right away..they take it when your return goes through,at first it will say payment pending then it will say complete and that’s when you will receive your refund shortly after 

Level 3
Mar 1, 2021 5:10:59 PM

How long after it says payment completed my just said that 

Level 3
Mar 1, 2021 5:11:44 PM

How long 

Level 3
Mar 1, 2021 5:14:52 PM

3 days after you’ll get your refund 

Level 3
Mar 1, 2021 5:20:40 PM

Thank you so much 

Level 3
Mar 1, 2021 5:28:50 PM

Your welcome:) how long ago did you do your refund?

Level 3
Mar 1, 2021 5:30:50 PM

Did my on February 13 and got accepted that day and u 

Level 3
Mar 1, 2021 5:41:59 PM

I did mine on the February 22 and got accepted the 22 and my payment completed the 26th..did you pay with your refund 

Level 3
Mar 1, 2021 5:43:27 PM

Yes I did 

Level 1
Mar 2, 2021 5:01:17 AM

I got accepted 18 days ago and for about 5 days now my status has said payment complete.. is there any other last resort effort I can make or do I really just have to be patient and waste my days away waiting for the refund to be in my account? 

Level 3
Mar 2, 2021 8:32:15 AM

Did you pay with refund?

Level 1
Mar 2, 2021 8:36:14 AM

Yes I did. Was that the wrong choice? 

Intuit Alumni
Mar 2, 2021 9:34:45 AM

No. It will just make a difference on when you receive your payment. 

 

When you have your fees deducted from your refund, the refund will go from the IRS to Santa Barbara Bank then to you. 

 

You can track when the IRS will release your refund here

 

Then you can track when Santa Barbara will deposit the refund, less Turbo Tax fees, in your account here

Level 3
Mar 2, 2021 9:59:04 AM

No you did not..I did the same thing and I got it in less than a week..

Level 3
Mar 2, 2021 10:55:52 AM

Why was it the wrong Choice 

New Member
Mar 3, 2021 7:53:18 AM

Mines says payment completed and I was wondering how long until it actually comes

New Member
Mar 3, 2021 8:43:50 AM

Mines been 4 days

Level 3
Mar 3, 2021 9:58:42 AM

When did it show completed? How many days after you filed?