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Level 1
posted Mar 21, 2021 3:13:26 PM

My order info says payme t

My order info says payment completed but I still have not received federal and can't figure out why.

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1 Best answer
Level 15
Mar 21, 2021 4:38:56 PM

That means your TT fees have been paid.  When you selected Pay with Refund, you agreed to let TT take its fees if your refund as delayed beyond a certain point.  But TT notifies you of this first.

 

Go to the IRS Where's My Refund site to check on your tax refund.

1 Replies
Level 15
Mar 21, 2021 4:38:56 PM

That means your TT fees have been paid.  When you selected Pay with Refund, you agreed to let TT take its fees if your refund as delayed beyond a certain point.  But TT notifies you of this first.

 

Go to the IRS Where's My Refund site to check on your tax refund.