Ohip Dept. of Taxation (ODT) Published this today;
School District Income Tax Update
ODT has redesigned the SD 100, School District Income Tax Return. Beginning in tax year 2023, all school district tax liabilities, payments, and withholding are reported on one return. In January 2024, ODT updated lines 33 through 36 of the SD 100 return and instructions. The updated SD 100 return and instructions are available at tax.ohio.gov/forms.
Mine is doing the same thing. I tried to connect to someone via phone, and they were basically no help at all. My SD100 form has self-prepared on it, so I'm really not sure what is happening.
There's a glitch. You may need to wait for an update from TT. There is a major redesign of the SD interview from last year.
To contact TurboTax (TT) support:
Do you know when the update will be and whether this will cause a delay with our federal return if it has already been accepted?
Q. Do you know when the update will be?
A. No. They only recently started looking into it.
Q. Will this cause a delay with our federal return if it has already been accepted?
A. No. Nothing on the local SD or state return affects the federal processing. The SD return is usually e-filed with the OH state return, so there may be a delay there.
On my 2023 return for State of Ohio "Fix my rejected return" icon button does nothing for me either. Same rejection code "OH-PIT-009" with no resolution in "Help" search. Additionally, "PreparerName" error listed as second error information.
Did you see Hal_Al's response above:
Q. Do you know when the update will be?
A. No. They only recently started looking into it.
Q. Will this cause a delay with our federal return if it has already been accepted?
A. No. Nothing on the local SD or state return affects the federal processing. The SD return is usually e-filed with the OH state return, so there may be a delay there.
Mine is doing the same thing. Rejection on my Ohio school district tax return due to code OH-PIT-009 and the “Fix my return” button does nothing. Says there is no preparer listed but it very clearly is listed as self-prepared. When I called TurboTax they said they were not aware of the problem and couldn’t escalate until multiple users called and reported the same problem. Then they closed my ticket without finding a solution! Very frustrating.
@Hal_Al do you know for certain they are aware and are working on it? When I called earlier they said they had not heard of this issue and they wouldn’t get tech working on it until more people than just me complained.
I know that I have reported it to the forum moderator and she has acknowledged receipt of my report.
My SD100 was also rejected but there is no rejection code in my email! When I click the Fix My Return button, I'm redirected to my tax home page where my Ohio return is listed as pending. So confused because the link from the email shows my Ohio return is rejected. Waiting for a phone call from TT now.
Hello all. Mine is doing the same thing. I was on chat for an hr lastnight for this same issue. The live person I was speaking could not give an answer then found this forum. She sent me the email link to here and said to keep checking daily until resolved. So I'm checking in and wanted to make it aware that the more complaints we have the sooner they will get the system glitch figured out. I am suspecting that the majority of Ohio will be having this problem. Hope it gets fixed soon!
Mine went through and was accepted...though it had previously been accepted and was rejected. So keep trying. I would guess it's a glitch, as a user above mentioned, and it will sort itself out.
I opened this topic on Tuesday when this happened to me. Since then, Ohio has deposited my refund into my bank account. All is well, in spite of the Local School District (SD-100) rejection. I also heard from a neighbor that they had used the ohio.gov site and ran into problems, though I don't know the details. Consequently, I think that the email and "rejected" indicator shown in TurboTax are actually due to a problem which is outside the control of TurboTax. Perhaps Ohio is responding to the e-filing with an unexpected error code.
UPDATE: Per a suggestion on the Community... I had the same issue as stated in the Subject Title... as suggested, I did search on my PC Windows on how to Clear Cache (temporary files), initiated that task, and restarted the PC. I then went to the TurboTax login screen and proceeded to click through the "Fix my problem" and the issue was resolved. I was able to re-transmit the "School SD-100" form alone. I will keep you updated as it moves through the State of Ohio system. 🙂
TurboTax is aware. That glitch is actually a user error. You don't have to file that form if you don't owe any money. You wont get a refund from it, so its best to delete it and e-file your OH state tax form alone.
Ohip Dept. of Taxation (ODT) Published this today;
School District Income Tax Update
ODT has redesigned the SD 100, School District Income Tax Return. Beginning in tax year 2023, all school district tax liabilities, payments, and withholding are reported on one return. In January 2024, ODT updated lines 33 through 36 of the SD 100 return and instructions. The updated SD 100 return and instructions are available at tax.ohio.gov/forms.
I have been dealing with this since I got my first email on Tuesday. It is so frustrating. I wish I could just fix the issue and refile but nothing happens and I have been on the phone with two different people.
This is not really solved because TurboTax keeps sending messages like this one which I just received this morning while offering the still-useless "Fix my return" button:
"CRITICAL REMINDER: Your tax return needs to be corrected and re-filed"
I'm confused by it, and I'm certain others are too.
Got the same problem OH-PIT-009... Turbo tax needs to fix this so we can get our taxes done! This year's software has had the MOST problems I have ever run into, that along with VERY long printing times