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New Member
posted Feb 27, 2024 10:49:04 AM

My laptop Turbo Tax Deluxe program is updated as of 2/27/24. It will not e-file my Federal or State of Michigan taxes. it takes me to the billing address for payment information which it lets me enter. It won't enter the payment information. freezes

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1 Replies
Expert Alumni
Feb 28, 2024 6:18:42 AM

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

Also, try disabling your main internet browsers pop up blocker before getting to the payment page.