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New Member
posted Feb 23, 2020 7:37:16 AM

My husband is active duty military but I just filed jointly and was charged $80 ($40 state. $40 federal) I would like a refund immediately please. Thank you.

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1 Replies
Level 15
Feb 23, 2020 7:40:23 AM

You had to indicate in the My Info section that he was active military.  You had to enter a military W-2 for his income.  If that was done then you would not have been charged.

If you paid the TurboTax account fees with a credit card then you will have to contact TurboTax support for assistance.

 

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.