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New Member
posted Feb 17, 2025 6:00:39 AM

My files landed in recycle bin

Problem-Need to talk with help

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2 Replies
Level 15
Feb 17, 2025 6:38:41 AM

What software are you using?   If you are using online TurboTax, your files are saved for seven years in your online account.   If you are using desktop download---what files?   Your 2024 return or an older file?  Do you know how to search your computer?

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US?uid=m6gufxei

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0

 

New Member
Feb 17, 2025 7:01:38 AM

On a Windows system, You can go to the Recycle Bin and recover files.  Recycle Bin will be on your desktop or at the bottom of the files when you choose the yellow file icon.