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Returning Member
posted Apr 24, 2024 9:59:31 AM

My federal tax were accepted, but I haven’t gotten my refund

It was accepted, but when I go to IRS Refund it said action required, I don’t know what I should do 

0 9 2492
9 Replies
Expert Alumni
Apr 24, 2024 10:03:20 AM

What action does it tell you to take? Generally the IRS will mail you a letter with more information.

 

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.

 

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Returning Member
Apr 24, 2024 10:05:50 AM

  
but I haven’t received any letter or information or what I should do. 

Expert Alumni
Apr 24, 2024 10:07:44 AM

Can you show us the bottom part of that message? What does it ask you to do?

 

Have you or anyone on your return had a recent name change?

Returning Member
Apr 24, 2024 10:12:44 AM

No, any name change 

Expert Alumni
Apr 24, 2024 10:16:15 AM
Returning Member
Apr 24, 2024 10:25:00 AM

 

Expert Alumni
Apr 24, 2024 10:28:37 AM

The first screenshot is from TurboTax. Is the second what comes up on Where's My Refund? No other information?

 

Returning Member
Apr 24, 2024 10:37:54 AM

When I check into turbo tax to see “where’s my refund?”  Show me a bottom of IRSreturn track, after I click it I have to put the SSN the year and the amount, after I do that it only show me : 

 

 

Expert Alumni
Apr 24, 2024 10:40:58 AM

I would contact the IRS at 800-829-1040 for more information.