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posted Jun 7, 2019 3:17:20 PM

My federal refund got rejected and I want to know how I can fix it so I can get my money back, to fix the problem it is asking me to put int my adjusted gross income from 2017 which should be on my 10

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2 Replies
Level 15
Jun 7, 2019 3:17:21 PM

Did you enter your 2017 AGI?  How to find the AGI   https://ttlc.intuit.com/replies/3301618

When did you file 2017?  If it was late in the year try putting in zero for the AGI.  And see this, https://ttlc.intuit.com/replies/5595742 If you can’t get it to efile you will have to print and mail it.

How to correct the AGI  https://ttlc.intuit.com/replies/4168567

Not applicable
Jun 7, 2019 3:17:22 PM

if trying your agi from 2017 return or $0 doesn't work,  you can check your 2017 number by going to IRS website and looking at transcript.   if that doesn't work, your only recourse is to paper filing.  make sure to use a method where you get proff of delivery.