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New Member
posted Jun 6, 2019 1:35:50 PM

My extension was rejected. Signed on to Turbotax but see no option to "Fix Extension". What should I do?

Error was:
R0000-500-01 - PrimarySSN' and 'PrimaryNameControlTxt' in the Return Header must match the e-File database.

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1 Replies
New Member
Jun 6, 2019 1:35:51 PM

Try this workaround, if you this doesn't work for you, then print the form and mail it.

https://ttlc.intuit.com/replies/6938486