My Employer's state ID number is entered correctly, directly from my W2. It is not allowing me to e-file, saying this information is wrong, when it's not. How to proceed?

If your state is not Utah, what state is it?   

The 14 digit state id number (for Utah) should be formatted as 11 digits followed by wth (change to lower case) with no hyphens.    Example:   12345678901wth