Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 18, 2025 10:14:11 AM

My email verification will not send to my email, even though I have hit the 'didn't get an email' button, what do I need to do?

0 1 529
1 Replies
Expert Alumni
Mar 18, 2025 11:47:18 AM

It can take a couple of minutes for your code to arrive. Here are a few things you can do:

 

  • Check your junk mail or spam folder to see if the email went there.
  • Check all email addresses you might've used to sign up for your account.
  • Request a new verification code by selecting I didn’t get a text, I didn’t get an email, or I didn’t get a phone call on the sign-in page.
  • If you lost your phone, check your text messages online at your cell carrier’s website.
  • Allow or unblock our numbers 88811 and 97962 on your iOS or Android device.

See this help article for more information.