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Returning Member
posted Feb 1, 2025 9:50:48 PM

My e-file status updated to accepted within hours. Credit karma is only receiving part of my data. Account data not syncing correctly. How can I fix the connection?

First it had my federal refund amount and efile date correct but said it was for my 2023 efile. And the state still had my 2023 info. Then it had my federal as N/A and all my state info was correct and accepted. When clicking on the state accepted link it shows that I efiled on the correct date but still will not update my federal information. It still has a link to "track my return on turbotax" I can only see the specifics of my return on credit karma if I go the the refund tracker link in the help center. Please can anyone tell me how to correct the data credit karma is clearly not receiving from turbotax. How do I get my CK account to update the correct status of my 2024 return. Yes I've cleared all my cache from all sites. I've gotten the refund advance the past 2 years now and have had absolutely no issues with credit karma updating instantly.

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1 Replies
Expert Alumni
Feb 5, 2025 3:09:55 PM

Verify your 2024 return was accepted through the link below:

 

If the 2024 return shows accepted on the IRS website, contact toll-free at 1 (888) 679-8122 to get an update on your refund advance. 

 

@neverchangethisnumber