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New Member
posted Jun 7, 2019 4:13:02 PM

My downloads and unlocks

I am trying to download  turbotax 2016 again. I have an ammendment and I reset my computer. I have my installation code. Where is the link to download the software. I have no cdrom on my laptop

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3 Replies
New Member
Jun 7, 2019 4:13:03 PM

it says I have no downloads

Level 15
Jun 7, 2019 4:13:06 PM

Did you buy a CD version directly from TT ?   If so contact them to get a download pushed your way.

See this TurboTax support FAQ for a contact link and hours of operation -<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</a>

Level 15
Jun 7, 2019 4:13:08 PM

To access your downloads after purchasing from TurboTax.com, follow these steps.

  1. Sign in to My Downloads.
  2. Click the blue Download arrow for the product you would like to download.
  3. Save the download somewhere on your computer where you can find it – your desktop is a good place.
  4. After the download has finished, install your software by double-clicking the downloaded file.