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Level 1
posted Nov 16, 2019 6:24:26 AM

My credit card was charged $11.98 today, November 16th. Does anyone know what this charge is? I have used turbo tax and mint (supposedly free).

0 5 1080
5 Replies
Level 15
Nov 16, 2019 6:58:47 AM

Who exactly was the Payee on the credit card statement?

That amount does not equate to anything from TurboTax.  Do you have an Intuit Quickbooks account?

 

Contact TurboTax support for any type of billing question during business hours.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 1
Nov 16, 2019 7:40:26 AM

It just says “intuit”

I only have turbo tax and mint

Level 15
Nov 16, 2019 7:48:49 AM


@landonsdad1883 wrote:

It just says “intuit”

I only have turbo tax and mint


Contact TurboTax support on Monday.  They should be able to figure out why you were charged and if it was in error, remove the charge.

Level 1
Nov 16, 2019 10:05:18 AM

Never mind. Figured it out. It was another business that uses quick book. 

Not applicable
Nov 16, 2019 10:53:38 AM

just about every credit card has a website so you can review transactions.   why not try that to see whom the charge came from