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New Member
posted Mar 26, 2024 1:07:13 PM

My computer does not support TurboTax Deluxe for current year. Is there a way to complete my taxes online without downloading the program? I purchased the software.

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1 Replies
Level 15
Mar 26, 2024 1:11:24 PM

Sorry, no.  Paying for the TurboTax desktop software cannot be used as a payment for one of the the TurboTax online editions.  They desktop and online editions are separate programs with different price points.

 

If you purchased the software from TurboTax you can get a refund.

Use this TurboTax website to request a refund - https://accounts.intuit.com/app/oirr

Use this TurboTax website to look up a charge - https://accounts.intuit.com/app/oicl