My CA state tax return keeps getting rejected because of my “principal residence information”. It says it is case sensitive and apparently I put it in incorrectly. I keep getting emails sayi

If your return is being rejected for your county, it is important to note that the county name is case sensitive. The first letter of every word should be capitalized and you should only type the name of the county. For example, if you lived in Los Angeles county, you would just write "Los Angeles". 

You can get back to this screen to reenter the county in TurboTax by following the steps below:

1. Click on State on the left column. 
2. Confirm that a resident return in the State of California is being filed. 
3. Click continue.
4. Answer the questions about your 2019 filing.
5. On the next screen, titled Your Principal Residence, enter your county of residence.

Once the California county is reentered as outlined above, you can continue to refile your return.