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New Member
posted Jun 4, 2019 6:56:14 PM

Looking to downgrade from Home & Business to Premier online, how to I do that?

0 4 1719
4 Replies
New Member
Jun 4, 2019 6:56:16 PM

Assuming you have not already paid for Turbo Tax, you have two options when you want to choose a more simple version of Turbo Tax Online. 

 

First, you can clear your input and start over.  You will only want to do this if you have not already entered a lot of tax information into the program because when you use this feature you lose any previous input.  See below for directions.

Here are the steps for the clear and start over function if you choose that option:

1)        Open your tax return

2)        In the top right, find My Account and click on the drop down arrow next to it

3)        Choose Clear and Start Over

 

Second, if you have input a lot of tax information already, you may want to click here and contact Turbo Tax support.  Depending on the circumstances, they may be able to assist you in changing the Turbo Tax version while retaining the information you have already input.


New Member
Jun 4, 2019 6:56:17 PM

Thank you!  I did contact someone and he gave me a service code number but I'm not sure what to do with it.  I've entered nearly all my info so I was looking to just switch it back because I don't need the extra features of the Home & Business...

New Member
Jun 4, 2019 6:56:18 PM
New Member
Jun 4, 2019 6:56:20 PM

Great, thank you!