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New Member
posted Mar 23, 2024 6:24:46 PM

Long time customer, why am i being charged for a refund processing service fee on top of my deluxe charge

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1 Replies
Level 15
Mar 23, 2024 6:29:19 PM

The option to pay the TurboTax account fees with the federal tax refund is optional.  You did not have to choose that option.  All you needed to do is select to pay the TurboTax account fees with your own credit or debit card.

 

See this TurboTax support FAQ for removing the pay with refund fee - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/remove-pay-refund-fees-turbotax-online-change/L7UxC6ZZp_US_en_US?uid=lu4uc5y8