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New Member
posted Nov 17, 2022 5:53:20 PM

Loan balance reflected as an asset

I have a loan balance linked to my account but it's showing as a positive balance (+Net Worth) that decreases monthly instead of a negative balance that decreases every month, why can't I fix this?

1 9 1517
9 Replies
Level 15
Nov 17, 2022 6:03:53 PM
Not applicable
Sep 1, 2023 1:02:29 PM

I also have this issue. It was working fine until 8/24/2023. I contacted support and they didn't have any ideas.

New Member
Sep 16, 2023 11:59:51 AM

Same problem.  Mortgage became positive, mis-appearing as an asset not a liability.  Mint needs to enable a fix or loose dissatisfied customers.

New Member
Oct 12, 2023 4:31:54 AM

+1 

 

Mortgage is being reflected as a positive value. Please fix this! 🙏🏻

 

 

New Member
Oct 18, 2023 12:55:05 PM

I have the same problem. My mortgage is reflected as a positive asset as opposed to a liability. Please help.

Level 15
Oct 18, 2023 4:52:44 PM

In a bookkeeping program the liability (outstanding mortgage balance) will  be always be reflected as a positive number.  How can you have a negative mortgage balance?

New Member
Oct 18, 2023 8:54:30 PM

What you’re worth is what you own minus what you owe.  If you own $100000 and owe $50000, you’re worth $50,000, not $150,000.  Debts must be subtracted not added.  Any tool that imports both kinds of accounts with the same sign, is a broken tool.  If Intuit doesn’t give Mint users an easy way to fix the wrong sign on imported Debt balances, and thus depict and subtract them as such (not as assets), we should ditch Mint and use a tool that works correctly.

New Member
Nov 9, 2023 3:49:20 AM

Same issue with same timing. This is not like a financial statement where liabilities are positive numbers. Mint adds everything up, and cc balances are also shown (correctly) as negative. How do we report this?

New Member
Nov 9, 2023 4:01:57 AM

Update: I opened a support ticket with customer service and they were able to resolve this problem for me in less than 48 hours.