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New Member
posted Mar 10, 2025 10:31:34 PM

license code from Costco; didnt let me type the whole number

While I was downloading the 2024 software, I was entering the license code and it cut me off half way through. So it doesn't have the correct code. Now when I try to load the file, it won't load. I have tried uninstalling and reinstalling but it will not go to the license code again. It just tries to load for about a minute or two and stops. My requirements are fine and I am on windows. I need a reset or something. Help!

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Level 15
Mar 11, 2025 6:49:39 AM

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number.. 

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily