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New Member
posted Feb 14, 2024 4:25:38 PM

Latest version of TurboTax presents a blank screen when trying to enter SSA-1099 or medical data. Is this a known problem with the latest version of TurboTax?

I have a Windows 10 PC with all of the latest updates applied.

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1 Replies
Level 15
Feb 15, 2024 6:30:35 AM

Although your post indicates you're using TurboTax Online, this sounds like a Desktop issue.

If that's the case, see the TurboTax Help article How do I fix missing screens, buttons, or images in TurboTax Desktop for Windows? for guidance with this issue.