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New Member
posted Apr 4, 2023 2:27:35 PM

Keep getting the following message when I hit Continue after entering my Payment method when try to pay. Whoops! We hit a snag loading your data. Please try again.

I have tried clear cache and cookies, and I have also tried another browser. I was initially using Safari, but I also tried Chrome. Just trying to pay for TurboTax so I can file my taxes.

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1 Replies
Intuit Alumni
Apr 5, 2023 8:50:32 AM

If you have already cleared cache, deleted cookies and switched browsers, please contact our phone support team for one-on-one troubleshooting assistance.