It would be helpful if the software told you this BEFORE you finish filing. I would have gone back and changed it to individual instead of summary so that the entire thing could be e-filed.
Absolutely agree! When you choose to enter summary-style, it should warn you of the trouble that will cause!
Here I am filing my 2018 return, and it did the same to me. It definitely should tell you this BEFORE the taxes are filed.
TurboTax changed the prompts a couple years ago and not in a good way.
If you enter Summary info for any Sales Category other than A and D, or you enter a non-zero adjustment value for A or D, you will be making the mail-in election without realizing it. Then they added a small popup that most people ignore.
This is absolutely terrible customer experience!!!! the same thing just happened to me. TurboTax really needs to make this more obvious. Now i am going to have to go over the trouble of mailing documents (and figuring out what to mail, which is also NOT explained properly) just because TurbotTax did not warn me that this would happen if I entered the summary in any obvious way. You need to fix this, this absolutely is not an acceptable customer experience, I am paying lots of money to TurboTax to make my life easier, not harder!
How terrible! I just ran into this, and am furious. I have been using TurboTax for over 20 years, and I feel it has become an annual revenue generating tool with no enhancement and consideration for customer experience whatsoever. Another case in point; Premier used to have better support for ESPP, which was the exact reason I shell out $20 extra every year over Deluxe, but the support is gone now, and I need to figure out everything myself, and it's just the same as Deluxe.
Frustrating customer experience that could have been avoided by Turbotax making this clearer!
This is a terrible experience and don't seem like they want to fix it. Can you at least tell us which brokerage statements we need to mail? Only the ones that we summarized in 8949?
I'm outside the country and have to somehow mail garbage to the IRS after wasting all my day paying them money. Never using TurboTax again.
Agree - We should be warned about it. I also noticed Premier used to have better support. Not happy with TT this year.
Yes. Please warn about a paper mailing requirement BEFORE filing! Thx
If you enter a summary, here's the warning you get:
"To finish reporting these sales, follow the mailing instructions."
I just filed my 2018 return which had been extended. I did NOT use the summary method for 1099-B transactions--do not know how to do this and never have done it. I used individual transactions imported from Quicken and adjusted manually. Imagine my surprise when, after I filed electronically, I was told that I must mail in Form 8953 with form 8949 attached. Several of my transactions in the Form 1099-B worksheets have adjustment code BM hardcoded into Line 19c of the Form 1099-B worksheet, which flows over to Form 8949. I assume the "M" initiates the Form 8953 requirement. Just to understand the program (I have already filed electronically, so I cannot change it), I tried to remove the BM and cannot. How can one "unelect" to file using the summary method? I can't even remove the adjustment code "B" in Line 18a because the program assumes I am using the summary method. Thanks.
I called Turbotax and they referred me on my support incident to this blog
So I noted there that what you need to do is copy the .tax file, and then change the summaries to the details for each of the sales, because the 1099B has summaries as well. And then print the specific 8949 forms and mail them to the address, in my case in Austin, TX.
I am not happy that turbotax did this, because summaries is what is reported, so I don't understand if this is something IRS messed up or Turbotax, but someone should have indicated during filing that enter details, summaries are not allowed.