Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 4, 2019 12:07:23 PM

Just filed through turbo yesterday. IRS2Go says that my info doesn’t match. Why is this

0 1 545
1 Best answer
Level 15
Jun 4, 2019 12:07:24 PM

The IRS has to actually pull your tax file from the TurboTax servers....and so far, they have only been pulling a few test files.  They have said they will not be processing in earnest until ~28 Jan, but could always start sooner...or delay longer.  

Until they actually take your file, then the IRS site won't show anything because their computers don't know it even exists yet....it is sitting "locked" on the TurboTax servers.

1 Replies
Level 15
Jun 4, 2019 12:07:24 PM

The IRS has to actually pull your tax file from the TurboTax servers....and so far, they have only been pulling a few test files.  They have said they will not be processing in earnest until ~28 Jan, but could always start sooner...or delay longer.  

Until they actually take your file, then the IRS site won't show anything because their computers don't know it even exists yet....it is sitting "locked" on the TurboTax servers.